Perreault Automotive is located in a country setting, we may be known as your back door neighbor,
but we are not your back yard shop. The staff and owner are serious about their work, the facility has 9
working bays and the equipment needed to perform all the repairs, on all vehicles. The only time a vehicle
leaves our shop, is to perform a quality control road test, or after the customer picks up the vehicle when
repairs are completed. Being located on the Ten Rod Road in Farmington, it is only 4-1/2 miles from Rochester,
2-1/2 miles from Route 11 in Farmington and well worth the trip. Owner Jerry Gervais has over 35 years
experience working on vehicles, in all aspects of the field and has the reputation of knowing what customer
service is all about.
Perreault Automotive offers their customers with true value repairs. Our technicians take the time needed to perform their
work to meet and/or exceed the quality standards that we require. We do not pay additional bonuses based on getting
the job done in less time, as structured in a flat-rate shop, because we feel it is not in the best interest of
our customers, or our reputation.
When a vehicle is in the shop for repairs, whether it is for Auto Body or Mechanical related work, there comes many
instances that decisions need to be made, as to how something should be repaired, or if replacement of a part
is really in the customerís best interest. Jerry Gervais, the Owner and Manager of Perreault Automotive is the
one that makes those decisions. Jerry is involved in the repair process of every vehicle that is here for repairs,
from the beginning stages of repair order generation, estimating damages to experienced claims submission and assistance
for our customers, to the finished product.
We do not have any “Direct Repair Agreements” with any Insurance companies, because we feel that our customers deserve OUR decisions, based on what is best for them. We do not sell cars, parts or diversify our energies in different directions.
What we do is concentrate on our abilities of repairing our customerís vehicles and offer Personal Service. When you call to
get the status of repairs to your vehicle, you get answers, not the run around. We believe the the best answers to our customers is the truth and direct approach. We keep our customers informed while their vehicle is in the shop and repairs underway, so they can be a part of the repair choices.
Your safety is always our top priority when we are working on your vehicle, value is our second. When choosing the parts needed for your repairs, we always do comparisons for the available parts, so we can be assured we are giving you the best value and today that is very important. In this economy it is important to find someone you can trust to make these decisions for you and stand behind their work and products.
So that is why Perreault Automotive is the
only place you will need, to keep your vehicle looking good and running great, for years to come.